Building a customer-centric B2B organization
Customer experience (CX) is an increasingly important strategic topic in the boardrooms of B2B companies in China and throughout the world. Despite the rapid development of the previous decades, the …
BCG’s Center for Climate Action: Climate Should Not Be the Virus’s Next Victim
The COVID-19 pandemic swept the world in just a few months, with immediate and catastrophic consequences: hundreds of thousands of deaths and a global economic standstill. The climsate problem has …
A leader’s guide: Communicating with teams, stakeholders, and communities during COVID-19
COVID-19’s speed and scale breed uncertainty and emotional disruption. How organizations communicate about it can create clarity, build resilience, and catalyze positive change. Crises come in different intensities. As a …
BCT – 40 lat w kontenerach
Bałtycki Terminal Kontenerowy w 40 roku działalności na polskim rynku przeładował ponad 500 tys. TEU (standardowych kontenerów 20 -stopowych). W grudniu 2019 r. świętowano więc nie tylko powitanie Nowego Roku …
Using AI and Analytics to Transform Your Business
As the world becomes more digital, artificial intel-ligence (AI) is increasingly critical to the way we do business. Leaders are no longer deciding whether they will implement AI — they …